Customizing notification messages: Text and formatting
Customize your notification text, choose message types (Text, Text + Image, Text + Image + Button), and format messages to match your brand. Use variables to insert dynamic content like product names and prices.
Navigation:
Message Customization Options
Option | Location | What It Does |
|---|---|---|
Message Text | Enter Message tab | Main notification text |
Variables | Click buttons to insert | Dynamic data (names, products, etc.) |
Button Text | Enter Message tab | Text on button (if using buttons) |
Image Type | Enter Message tab | Product image, custom, or none |
Available Variables
Click variable buttons to insert automatically:
Variable | Shows | Example |
|---|---|---|
| Customer name | "Sarah" |
| Customer city | "New York" |
| Product name | "iPhone 14" |
| Product price | "$999" |
Message Types Explained
Type | Includes | Best For |
|---|---|---|
Text | Message only | Simple notifications |
Text + Image | Message with image | Visual appeal |
Text + Button | Message with button | Call-to-action |
Text + Image + Button | Full format | Recommended |
Best Practices
Practice | Why |
|---|---|
Keep messages short (under 50 words) | Visitors read quickly |
Use variables for personalization | More engaging |
Create urgency without being pushy | Professional tone |
Test different messages | Find what works |
Use emojis sparingly | Don't overdo it |
Example Messages
{{order.customerName}} from {{order.city}} just bought {{product.name}}
🔥 {{product.name}} is trending - {{product.views}} views today
⭐ Trusted by 10,000+ customers
- Messages too long (visitors won't read)
- Not using variables (misses personalization)
- Sounding fake or spammy
- Too many emojis
Next Steps:
- Edit your campaign message
- Experiment with different text
- Use preview to see how it looks
- See "What variables can I use in messages?" for full list
Updated on: 03/01/2026
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