Articles on: Notifications & Campaigns

Maximum notifications per visitor: What to expect

The maximum number of notifications per visitor is set in Global Settings. The actual count depends on available data, campaign settings, and visitor behavior. Low-traffic stores may see fewer notifications until data builds up.


Maximum notifications per visitor is set in Global Settings. Visitors see notifications based on available data, campaign settings, and maximum limit. Low data = fewer notifications.



Maximum Notifications


  • Set in: Settings (top right) → Global Settings
  • Default: Varies (check your settings)
  • Meaning: Maximum notifications one visitor can see
  • Purpose: Prevent notification overload


What Affects Notification Count


1. Available Data:


Notification Type

Data Availability

Notification Count

Recent Orders

Many (historical + new orders)

High

Top Selling

Many (uses sales data)

High

Product Views

Depends on traffic

Varies

Add to Cart

Depends on traffic + GA4

Varies

Static

Unlimited (you create messages)

High


2. Campaign Settings:

  • Repeat Messages: If disabled, each message shows once
  • Data Threshold: Minimum data required (for aggregate types)
  • Page Targeting: Only shows on selected pages
  • Device Targeting: Only shows on selected devices


3. Visitor Behavior:

  • How long they stay on site
  • Which pages they visit
  • If they match targeting rules


Low Traffic Stores


Issue

Solution

Fewer notifications until data builds up

Use Static notifications for guaranteed messages

Not enough data for other types

Use Recent Orders (uses historical data)


High Traffic Stores


  • More notifications available
  • May hit maximum limit
  • Rotate through available data


Best Practices:
  • Set reasonable maximum (10-20 notifications)
  • Don't overwhelm visitors
  • Quality over quantity
  • Test what works for your audience


Next Steps:

  • Check maximum in Settings (top right) → Global Settings
  • Adjust if needed (don't set too high)
  • See "How do I change global settings?" for details


Updated on: 03/01/2026

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