Product Views and Add to Cart: Data collection timing
Product Views and Add to Cart notifications only use data collected after you activate the theme extension. Historical data from before activation is not used. If your store has low traffic, you'll see fewer notifications until visitor data builds up over time.
How Data Collection Works
Product Views & Add to Cart:
- Data collection starts when you:
- Add Account ID to theme extension
- Activate theme extension in theme editor
- Only visitor activity AFTER activation is tracked
- Historical data (before activation) is not used
Why This Matters
Store Traffic Level | What to Expect |
|---|---|
Low traffic | Few notifications until visitors browse |
High traffic | Notifications appear quickly as data builds |
New stores | Need visitors before notifications show |
Add to Cart Specifics
- Requires GA4 to be installed and working
- If GA4 isn't working: Add to Cart notifications won't show data
- Check GA4 is tracking events in your store
What to Expect
Timeframe | Expected Results |
|---|---|
First hour | Few notifications (data just starting) |
After a day | More notifications as data accumulates |
After a week | Full data available for notifications |
Solutions for Low Traffic
Solution | Why It Works |
|---|---|
Use Static notifications | Works immediately, no data needed |
Use Recent Orders | Uses historical order data |
Use Top Selling Products | Uses historical sales data |
Wait for traffic | Let data build up over time |
Next Steps:
- For immediate results: Switch to Static or Recent Orders
- For engagement tracking: Wait for data to build up
- See "Static notifications: How they work and when to use" for instant results
Updated on: 03/01/2026
Thank you!