Social Proof Live Knowledge Base
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Results & Best Practices
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What Results to Expect
Results timeline: When to expect impact
Social proof notifications can show immediate results, but meaningful impact on conversions typically takes 1-2 weeks. Track metrics like click-through rates, time on page, and conversion rates to measure success. Timeline Expectations |—|—
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Verifying notifications: How to check if they're working
Verify notifications are working by checking your storefront (not admin), ensuring the theme extension is activated, and confirming campaigns are Live. Use browser developer tools to check for script loading. Events Page Metrics |—|—|—|
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Common Mistakes
Common setup mistakes: What to avoid
Common mistakes include forgetting to activate the theme extension, testing in admin instead of storefront, not waiting for data sync, and using wrong notification types for low-traffic stores. Common Mistakes Checklist |—|—|—|
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Campaign Live but notifications not showing: Troubleshooting
If your campaign is Live but notifications aren't showing, check theme extension activation, Account ID matching, data availability, and page/device targeting. Most issues are caused by missing theme extension activation. Step-by-Step Troubleshooting Step 1: Check Theme Extension Go to the
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